Quality Management

Quality Management Courses in Zambia

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2KO Zambia's courses in Quality Management will assist you with understanding the principles involved with quality management as well as teach you varied strategies to set up and maintain projects using the tools at our disposal in this modern world. 2KO delivers cutting-edge IT products in the consulting and business services space, as well as offering top-rated training for various IT vendors. Our internationally recognised courses can be offered either as hands-on full time classes, or as online learning, to ensure students have access to the best Quality Management training anywhere in Zambia, and even the world.

 

Quality Management (5 day course)

 

Quality management - what it is, how to manage it and make a success within the organization.
This five-day course consist of an introducing the new quality manager or professional to the two principal quality systems, well-known quality tools and techniques and is interactive and thought-provoking. While supplying the delegates with the knowledge and skills required to maintain and continually improve their Organizations quality management system based on the ISO 9001 standards and Six Sigma Methodology.

What happens after the course?
Delegates will be able to:

Explain the principles and concepts of quality management.
Apply a quality management approach in their organization.
Plan their future continual professional needs.
Have a good understanding of the roles and responsibilities of a 'quality manager'.
Have a better understanding of the requirements of a quality management system and a better interpretation of these requirements.
Have the skills required for a more effective communication of "quality" issues with the top management as well as people within their organization.
Be equipped with some methods and techniques that are required to establish and implement a quality management system.
Have a better understanding of the required knowledge and skill to fulfil their role (can identify if there are any knowledge and skills gaps that they need to develop).

Who should attend the course?
This course is suitable for anyone who requires a greater understanding of quality concepts and quality management. Quality managers who are new to the role or individuals who are considering taking on a quality manager role.

Course Duration:
5 days (full time)