FET Telecommunication Network Operations

FET Telecommunication Network Operations Courses in Zambia


Qualification ID: 59057
Course name: CCNA and CCNP
Level: Level 4
Unit Standards - SAQA: 132

This course is delivered by 2KO Africa nationally and internationally and is SAQA certified

It is assumed that the learner is already competent in maths and communication at NQF Level 3

Courses are run on a virtual environment.

Exit level outcomes:
List and explain the elements that comprise a current and next generation telecommunication network
Explain the uses of telecommunication protocols and telecommunication principles
Explain the characteristics and benefits of available telecommunications products and services in both the commodity and value added (VAS) ranges
Commission, maintain, diagnose faults and repair telecommunication equipment
Function in the workforce management and network management environment

Purpose of the program:
This qualification will equip a person to perform functions in the Network Operations environment within the telecommunications Industry. Telecommunications covers a wide range of specialization areas. These areas are, Management and surveillance of Information and Communication Technology Networks, Transmission Control Protocol / Internet Protocol Networks Operations, Installation and Maintenance of Customer Premises Equipment, Operation of Telecommunications Transport Systems, Maintenance of Telecommunication Cables, Installation of Telecommunication Cables , Operation of Telecommunication Lines and Installation of Network Elements.

Each specialisation area encompasses a unique, autonomous job function. The qualifying learner will have acquired the knowledge, and be able to function as a competent operations specialist in one of the specialisation areas listed above. Multiple specializations is not a requirement for this qualification although natural progression is desirable and allowed.The competencies required for this qualification may be acquired through learnerships or skills programs. Acquiring this qualification has the benefit of addressing problems historically associated with non-OBE training where newly qualified people struggled to get employment due to a lack of experiential training in the workplace.

Course Contents

Cisco CCNA
Operation of IP Data Networks
LAN Switching Technologies
IP addressing (IPv4 / IPv6)
IP Routing Technologies
IP Services
Network Device Security
WAN Technologies

Cisco CCNP
642-902 ROUTE Implementing Cisco IP
642-813 SWITCH Implementing Cisco IP Switched Networks
642-832 TSHOOT Troubleshooting and Maintaining


2KO Africa offers IT consulting, technical IT services and top-of-the-range IT training on multiple platforms. Our best-of-breed computer courses are presented as instructor led classes or as online internet-based elearning, plus we offer SAQA certified training anywhere in Zambia.